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FAQ

What type of subscription can I choose from?

As for now we have only one kind of subscription, ‘print and digital’. All subscriptions are for individuals, we do not offer institutional access at the moment. Each customer can select either an annual subscription, or a three-year subscription at a discounted rate.

What does my subscription to The Art Newspaper include?

  • Free delivery of every edition for one year (11 issues or 33 issues if you select the three-year subscription)
  • Daily email newsletter
  • Access to our app for iPhone and iPad (one device per subscription)

How can I subscribe to The Art Newspaper?

The fastest and safest way to subscribe is online: subscribe.theartnewspaper.com, the best browser to use is Google Chrome. Scroll down to select the most suitable product. If you are using any promo code (optional), type it in and click ‘Apply’. The price should change in accordance with the discount. Please note that the promo code is case sensitive.

If you experience any problems subscribing, please contact us on subscribe@theartnewspaper.com or +44 (0) 203 416 9000 (UK office), +1 212 343 0727 (NYC office)

I have subscribed. When will I get my first issue?

If you are a ‘print and digital’ subscriber, your subscription will start at the beginning of the following month. For instance, if you subscribed in April, you should receive your first issue by the first week of May.

If you are an app subscriber, you will get access to the current month’s issue straight away.

How can I renew my subscription?

The fastest and safest way is to renew online: subscribe.theartnewspaper.com, the best browser to use is Google Chrome. If you are using any promo code (optional), type it in and click ‘Apply’. The price should change in accordance with discount. Please note that promo code is case sensitive.

You may also renew using a coupon. Please note, that post is not always reliable, so we recommend to follow up with your renewal in case the money has not been taken from your account within a month. If you experience any problems renewing your subscription, please contact us on subscribe@theartnewspaper.com or +44 (0) 203 416 9000 (UK office), +1 212 343 0727 (NYC office)

How can I access the app?

To download the app, please follow this link.

To pair your subscription with your device, log in using your subscription ID and the last name. Your subscription ID can be found on the facing sheet of each copy, delivered to you. It has 10 digits and starts with 43. Please note that your subscription can be paired with only one device.

If the pairing does not work, de-install and reinstall the app.

If you are an app only subscriber and cannot access your purchases, please go to your account, manage licences, and click restore purchases.

If you experience any problems accessing the app, please contact us on subscribe@theartnewspaper.com

I haven’t recieved the issue

Please contact us on subscribe@theartnewspaper.com, stating as much as possible about your subscription: the name and the address of the receiver, or the subscription number. If you have recently subscribed and haven’t received any copy yet, could you please state the subscription method (online, via coupon sent by post, via check etc) 

How can I cancel my subscription?

Please note, that according to the terms and conditions, our subscriptions are non-refundable. However, if there was some mistake, for example you subscribed twice, please contact us on subscribe@theartnewspaper.com

I want to sign up for the newsletter. How can I do it?

You can sign up, by completing this form. There are two types of newsletter:

  • The weekender is send on Friday only, and has all must-read of the week.
  • The daily newsletter pretty much speaks for itself, you will get four short daily editions and a weekender.

Please note, you can select either weekly, or daily. If you change your mind, you can always update your preferences using the link in the newsletter footer.  

How can I contact The Art Newspaper?

If you have an editorial query, please write an email to londonoffice@theartnewspaper.com or (US generic email). If you want to advertise with us, please contact Katherine Boon in the UK, and Adriana Boccard in the US. If you have any subscription-related question, please write to subscribe@theartnewspaper.com

Is the paper looking any different?

We just introduced a refreshed look of our newspaper in May 2016. If you are in the USA, you might notice our monthly issues are now printed on white paper. If you would have any feedback we would love to hear it! don’t hesitate to email us on subscribe@theartnewspaper.com